Session 2, Assignment 1 question

Question 1 answer:

Both sales department and warehouse inventory department are involved in the order-to-delivery process.

Question 2 answer:

Steps for Order-to-Delivery process are as following:

Sales dept:

1. Receive order from Customer
   
2. A request delivery date given to follow and checking
   
3. to check with the system the realtime inventory status
   
4. to confirm with customer the item in stock
   
5. Crete Sales order
   
6. once the order is ready, warehouse will be automatically alert

Warehouse Inventory dept:

1. Receive S/O from sales dept
   
2. drop down complete order details such as item no, customer ship address
   
3. use a pick & pack manager within system 
   
4. use a serial number for further checking
   
5. generate packing list & delivery note 
   
6. Sales dept will be updated automatically the goods have been delivered.
7. e-mail customer all tracking details

Question 3, answer:

The product itself and the number types of goods within a company the factors that i will consider to use a ERP system.  

If the company are selling something very small such as button, bow, very small lace etc... which will contains thousand style within a company, it is necessary as too much item to remember, a ERP system is very helpful to check the details.

Second reason, is the number types of goods within a company, as describe above for small item are not expensive, the transaction is frequency everyday, besides, such a trading company, there may provide a huge number type of goods, again, it is much more easy for those company did have ERP system.